This Privacy Policy describes how ParasolCo collects, uses, and protects personal information you provide when using parasol-co.com. By using our Site and placing orders, you consent to the practices described here.
Information We Collect
Information You Provide
Contact info: name, email address, phone number
Shipping info: delivery address, city, state, postal code, country
Payment info: billing name and address only. Card details are processed exclusively by Stripe and never stored by ParasolCo.
Communications: messages or emails you send to us
Newsletter opt-in: email address if you subscribe
Collected Automatically
Usage data: pages visited, time on site, clicks and navigation
IP address: used for geolocation and fraud prevention
Cookies: as described in the Cookies section below
How We Use Your Data
To process and fulfil orders with our logistics partner
To send order confirmations, shipping notifications and tracking updates
To respond to enquiries and provide customer support
To send marketing communications where you have opted in
To detect and prevent fraud, abuse, and security incidents
To comply with legal obligations and enforce our Terms of Service
To analyse usage and improve our website and offerings
We do not sell your personal information to third parties for their own marketing purposes.
Data Sharing
Logistics Partner: Name, address and order details shared solely for order fulfilment
Stripe, Inc.: Payment processing only. Card data is never accessible to ParasolCo.
Shipping carriers: Name and address shared to enable delivery
Analytics providers: Aggregated, anonymised usage data only
Legal requirements: Disclosed if required by law, court order, or to protect rights and safety
Cookies
Essential cookies: Required for the Site to function. Cannot be disabled.
Analytics cookies: Collect anonymised data about Site usage
Marketing cookies: Deliver relevant advertising where you've opted in
Preference cookies: Remember your settings for future visits
Your Rights
Depending on your jurisdiction, you may have rights to: access, rectify, erase, restrict, port, or object to processing of your data, and to withdraw consent at any time. Contact privacy@parasol-co.com to exercise any right. We will respond within 30 days.
Security
We implement industry-standard technical and organisational measures including SSL/TLS encryption, access controls, and secure server infrastructure. No method of electronic transmission is 100% secure. In the event of a data breach affecting your rights, we will notify you in accordance with applicable law.
Privacy questions?
Contact our data protection contact at privacy@parasol-co.com